Mustang Hobbies

At Mustang-Hobbies.com our mission is simple. We strive to provide quality out-of-production and current kits, reference material and accessories for modelers and collectors worldwide while maintaining a high level of customer service.

Our Business

Mustang-Hobbies.com sells second-hand (previously owned) collectible models, out-of-production and current kits. I have been modeling for the past 40 years and l can remember the first kit I built: the Tamiya M-8 Greyhound with the rubber band drive! I have been going to to model shows and conventions since the early 70's buying and selling kits. I am a member of NJIPMS And Scale Model Enthusiasts for the last 30 years and have won numerous awards and recognition for my modeling and service.

Customer Service

At Mustang-Hobbies.com, a high level of customer service is defined by: Responding to all emails, requests and estimates within 48 hours or less (except on weekends or holidays). Please set your spam filter to allow emails from [email protected] or [email protected] or you will not receive our response. Packing your order with USPS approved packaging materials. Mailing your order within the time frame printed on your on-line invoice (USA checkout) or on your email estimate (international orders). Insuring that you receive the kit(s) that you ordered in the exact condition described.

Kit Value

Older kit values depend on five items: rarity, subject matter, box condition, assembly status and completeness.

Returns

All sales are final, but if for some reason you are not satisfied please contact us. If an item is not as described or parts are missing, please email us (within 7 days of receipt) and clearly explain the issue. Mustang-Hobbies.com will either: Locate and ship you the missing part or ask you to return the kit in the identical condition that it was received for a full Mustang-Hobbies.com store credit

                                                                                    Thank you for taking a look and happy modeling.
                                                                                                           
                                                                                                           Jim Pentifallo
                                                                                                     Mustang-Hobbies.com